Genius Limo Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, payment details (credit card information), and, for prom bookings, parent/guardian details.
• Service-Related Information: Booking details (date, time, pickup/drop-off locations), itinerary preferences, and special requests.
• Automatically Collected Data: IP address, browser type, device information, and website usage data (via cookies or similar technologies) when you visit our site.
• Communications: Information you provide when contacting us via email, phone, or social media.

2. How We Use Your Information

We use your data to:

• Process and confirm reservations.
• Communicate with you about bookings, updates, or promotions (with your consent where required).
• Bill you for services and process payments securely.
• Improve our services, website functionality, and customer experience.
• Comply with legal obligations under Virginia and federal law.
• Protect against fraud, unauthorized transactions, or safety risks.

3. How We Share Your Information

We do not sell your personal information. We may share it only in these cases:

• Service Providers: With trusted third parties (payment processors, IT support) who assist in delivering our services, bound by confidentiality agreements.
• Legal Requirements: If required by law, court order, or government authority in Virginia or elsewhere (subpoenas, tax compliance).
• Business Transfers: In the event of a merger, acquisition, or sale of Genius Limo assets, your data may be transferred as part of the transaction.
• Safety: To protect the rights, property, or safety of Genius Limo, our clients, or others.

4. Your Rights Under Virginia Law

Under the Virginia Consumer Data Protection Act (VCDPA), Virginia residents have the following rights regarding their personal data:

• Access: Request confirmation of whether we process your data and access to it.
• Correction: Request correction of inaccurate personal information.
• Deletion: Request deletion of your personal data, subject to legal exceptions.
• Opt-Out: Opt out of the sale of your data (note: we do not sell data) or its use for targeted advertising/profiling.

To exercise these rights, contact us at booking@geniuslimo.com. We will respond within 45 days, as required by law, and may request verification of your identity.

5. Data Security

We implement reasonable physical, technical, and administrative measures to protect your information from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

Our website may use cookies to enhance user experience (remembering preferences). You can disable cookies via your browser settings, though this may affect site functionality.

7. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy (completing your booking, legal compliance), typically no longer than 5 years after your last interaction with us, unless required by law.

8. Children’s Privacy

Genius Limo does not knowingly collect personal information from children under 13 without parental consent. For prom services, we collect parent/guardian information as needed. If you believe we have collected data from a minor without consent, please contact us immediately.

9. Third-Party Links

Our website or communications may contain links to third-party sites (social media). We are not responsible for their privacy practices and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised effective date. Your continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

For questions, concerns, or to exercise your privacy rights, please reach out to:

• Genius Limo
• Email: booking@geniuslimo.com
• Phone: +1 (571) 578-0000
• Address: 9300 Forest Point Circle, Ste 165, Manassas, Virginia 20110

VCDPA Compliance: This includes key provisions from Virginia’s privacy law, such as consumer rights and response timelines. It assumes Genius Limo meets the VCDPA threshold (processing data of 100,000+ Virginia residents annually or 25,000+ with significant data sales revenue). Confirm applicability with a lawyer.

Legal Review: Privacy laws evolve, and penalties for noncompliance can be steep—consult a Virginia attorney to finalize this.